[Annual purchase amount]
・The next rank assessment period will be based on the cumulative purchase amount from March 1, 2025 to February 28, 2026. *Shipping and handling fees are not included.
*Even if you are currently a SILVER, GOLD or PLATINUM member, your rank may be lowered during the above evaluation period.
The rank change will take effect on March 1st.
*Due to the system, it may take some time for the changes to be reflected.
- Please check the amount and the expected rank at the next appraisal from your in-app purchase history or CARD.
・If the web store membership information and app membership information match, the total will be the combined cumulative amount of the web store purchase history and in-store purchase history for the above period.

[Color/Size Exchange]
・We will handle the return and exchange in accordance with the "Returns and Exchanges" section of the Terms of Use on our web store.
*If the item falls under the non-exchangeable items listed in the "Returns and Exchanges" section of the Terms of Use on the web store, we will refuse to exchange the item.

[Birthday coupon]
・On your birthday, we will distribute coupons that can be used in the online store and in stores via the app.
・For more information, please see the birthday coupon details.
*The birthday coupon will not be reflected in the app until the actual birthday.
*Can be used once either at the online store or in-store.
*Please note that the validity period is 30 days from the date of distribution.
*Cannot be used for online payments in stores.
*Please enter your birthday in the [Account Information] section of the app before your birthday. If you do not enter your birthday, your reward will not be distributed.

[Luxurious prizes selected by lottery]
・Presents will be presented to the winners.
*We do not disclose the number of winners, the date and time of the lottery, the contents of the prizes, or the timing of the prizes.
*We will refrain from responding to inquiries regarding the above.

[Stock backorder]
・If the product is not in stock at your desired store but is in stock at another store, it can be ordered between stores.
*This does not apply to stock sold online.
*We only accept back-orders for products that have been confirmed. If you cancel, we may not be able to order from you again.

[Stock reservation]
・While we can normally only reserve items for the same day, we can now reserve items for up to one week.
*Reservations on the release date are not eligible.
*If the reservation period has expired, your order will be automatically cancelled.
*We only reserve items that have been confirmed. If you cancel, we may not be able to reserve the item for you again.