・The next rank assessment period will be based on the cumulative purchase amount from March 1, 2025 to February 28, 2026.

*Shipping and handling fees are not included.

*Even if you are currently a SILVER, GOLD or PLATINUM member, your rank may be lowered during the above evaluation period.

The rank change date will be March 1st.

*Due to the system, it may take some time for the changes to be reflected.

- Please check the amount and the expected rank at the next appraisal from your in-app purchase history or CARD.

・If the web store membership information and app membership information match, the total amount will be the combined cumulative amount of the web store purchase history and in-store purchase history for the above period.

We will handle your order in accordance with the "Returns and Exchanges" section of the Terms of Use on our web store.

*If the item falls under the non-exchangeable items listed in the "Returns and Exchanges" section of the Terms of Use on the web store, we will refuse to exchange it.

On your birthday, we will distribute coupons that can be used in the online store and in stores via the app.

For more information, please see the birthday coupon details.

*The birthday coupon will not be reflected in the app until the day of your birthday.

*Can be used once either at the online store or in-store.

*Please note that the validity period is 30 days from the date of distribution.

*Cannot be used for online payments at stores.

*Please enter your birthday in the app's [Account Information] menu by the day of your birthday. Please note that if you do not enter your birthday, the item will not be distributed.

We will present a gift to the winner.

*The number of winners, the date and time of the lottery, the contents of the prizes, and the timing of the prizes will not be disclosed.

*We will refrain from responding to inquiries regarding the above.

If the product is not in stock at your desired store but is available at another store, we can order it from the other store.

*Stock sold online is not included.

*We only accept back-orders for confirmed items. If your order is canceled, we may not be able to order from you again.

Normally, items can only be reserved for the same day, but now items can be reserved for up to one week.

*Reservations on the release date are not eligible.

*If the reservation period has expired, your order will be automatically cancelled.

*We only accept reservations for guaranteed items. If you cancel, we may not be able to reserve your item for you again.